Strategic Direction
Our corporate values
State Water operates on the basis of our corporate values:
- Accountability - we are responsible for our actions, behaviours and outcomes
- Customer service - we meet our customers’ needs and strive to exceed their expectations
- Environment - we respect and enhance the environment
- Expertise - we apply our skills, competency and experience to deliver effective and innovative solutions
- Integrity and respect - we are honest, truthful and respectful in all that we do
- People - we support, develop and motivate each other, professionally and personally
- Safety - we put safety above time, cost, productivity and employment
- Shareholder value - we deliver consistent returns and long-term growth.
Our vision
To be recognised by our customers, shareholders and other stakeholders as the best value for money water utility in Australia.
Our purpose
To efficiently deliver water and services for people, agriculture, industry and the environment, to be an integral service industry supporting sustainable growth in regional NSW.
Corporate plan
State Water 2008-2012 Corporate Plan