Contact Us

Customer service (including water and billing)

Enquiries, help and iWAS

Phone: 1300 662 077 

Email: Customer.Helpdesk@statewater.com.au

Water transfers

Email: water.trade@statewater.com.au 
Fax: (03) 8668 1154

Water orders

• Gwydir, Namoi Peel and Border Rivers - Northorders@statewater.com.au
• Macquarie-Cudgegong, Lachlan, Hunter and Coastal Rivers -  Centralorders@statewater.com.au
• Murray, Lower Darling and Murrumbidgee Rivers - Southorders@statewater.com.au

Billing

Phone: 1800 353 091
Email: billing@statewater.com.au

For more  information on bill payments, please click here.

Solicitor Enquiries

For all solicitor enquiries please submit requests for financial statements for water licences on letterhead to swse@statewater.com.au

Customer feedback

State Water is committed to resolving all concerns or issues relating to our operations. If you wish to provide feedback you can let us know by completing the feedback form and submitting it online, faxing it to 1300 832 587 or by sending an email to feedback@statewater.com.au.

Further details on customer feedback are available under the Customer Service section of this site. 

Media enquiries 

For media enquiries please contact Communication Coordinator Tony Webber, phone 02 6841 2006.