iWAS - Internet Water Accounting System

iWAS allows you to:

  • Enter and amend water orders
  • Place bulk water orders
  • Place meter readings
  • Edit your account details
  • Download water account statements
  • View announcements
  • View and download the allocation assignment register
  • Create a master account allowing customers to link other customers to their iWAS account
  • 24 hour access, seven days a week

Who can access iWAS?

All registered State Water regulated river and groundwater customers. 

 Step 2  

 Step 3  

How to register online

  1. Go to the registration page on our website.
  2. Enter your customer number which can be found on your water account statement. 
  3. Enter the activation code (account number on your invoice).
  4. Enter the temporary password IWAS00 (zero/zero) 
  5. Read and tick the terms and conditions box.
  6. Register.

Next step

  1. Go to the Login page.
  2. Enter customer number.
  3. Enter registration password.
  4. Log in.

You must enter the password used for registration and then create a new password. Your password must contain at least six (6) characters and include numerals and letters for enhanced security.

Existing users

Access iWAS

Need help?

  • Call - 1300 662 077.  Our Customer Information Officers will post you a letter with all of the details you need to register - your customer number and activation code.
  • Email - customer helpdesk
  • Website - iWAS troubleshooting

Fact sheets