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There are a number of ways to contact State Water, depending on the nature of your query.

For all enquiries relating to water usage, water orders, water transfers, water invoices and metering, please contact your Customer Service Officer within your customer service area phone statewide 1300 662 077.

Click on the map below to view your Customer Service Officer details:

For information on bill payments Click Here

For bill enquiries: Phone: 1800 353 091 or Email: billing@statewater.com.au

Donna Ambler
Ph 02 6841 2077 or 0429 449 711
Donna.Ambler@statewater.com.au

You can contact any of our offices if you have a general enquiry by calling 1300 662 077

State Water is committed to resolving all concerns or issues you may have about its operations. If you have a concern or issue you can let us know by

Phone or in person: Contact the Customer Service Manager of your area - North, Central, South, and Coastal

Email or Fax: Complete the Concerns Form and send it through to the Complaints Coordinator by submitting the form online or faxing it to 02 6884 2603

Click Here for more details regarding customer concerns